Terms of Service

Effective Date: May 12, 2026

These Terms of Service ("Terms") govern your access to and use of the Playgrounds.com website and the PLAYSafe Inspect mobile application (together, the "Services") operated by NVB Playgrounds, Inc. ("Playgrounds.com," "we," "us," or "our").

By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Accounts

You must be at least 18 years old and authorized by your organization to use the Services for business purposes. You are responsible for keeping your account credentials confidential and for all activity that occurs under your account. Notify us immediately at security@playgrounds.com if you suspect unauthorized access.

2. Acceptable Use

You agree not to:

• Use the Services to engage in illegal activity or to violate the rights of others
• Upload content that is unlawful, infringing, defamatory, or harmful
• Reverse-engineer, decompile, or attempt to extract source code from the Services
• Use the Services in a way that interferes with their operation or other users' access
• Submit false, misleading, or fraudulent inspection records, work orders, or hazard reports
• Use the Services to harass any individual or organization
• Bypass or attempt to bypass authentication, rate limits, or other security measures
• Use automated means to access the Services without our written permission

3. Content You Submit

You retain ownership of inspection data, photos, signatures, work orders, and other content you submit to the Services ("Your Content"). By submitting Your Content, you grant Playgrounds.com a non-exclusive license to host, process, transmit, display, and back up Your Content as necessary to operate the Services.

You are responsible for the accuracy of Your Content. Playgrounds.com is a tool for documenting your inspections and findings; we do not independently verify the accuracy of inspection results, hazard reports, or any other information you submit. Decisions about playground safety, equipment replacement, and remediation remain your and your organization's responsibility.

You represent that you have all necessary rights to submit Your Content and that submission does not violate any law or third-party right.

4. Organization-Owned Data

When you submit inspection data, work orders, or related content as part of an organization, that content is accessible to your organization and may be retained by your organization independently of your individual account. Your organization is responsible for its own use, retention, and disclosure of that content.

5. Subscription, Pricing, and Payment

Access to the Services is provided to organizations under separate commercial agreements. Individual user accounts are provisioned by the organization administrator. If you have questions about your organization's subscription, contact your administrator.

6. Intellectual Property

The Services, including all software, design, text, graphics, and other content (excluding Your Content), are owned by Playgrounds.com or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.

7. Third-Party Services

The Services integrate with third-party providers (email, SMS, cloud storage, error monitoring, single sign-on, push notification services) as described in our Privacy Policy. We are not responsible for the practices of those third parties.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. PLAYGROUNDS.COM DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

PLAYGROUNDS.COM DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. PLAYGROUNDS.COM IS A DOCUMENTATION AND COMPLIANCE TOOL; IT IS NOT A SUBSTITUTE FOR PROFESSIONAL JUDGMENT, CERTIFIED INSPECTION, OR LEGAL ADVICE REGARDING PLAYGROUND SAFETY.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYGROUNDS.COM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES.

PLAYGROUNDS.COM'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOUR ORGANIZATION HAS PAID TO PLAYGROUNDS.COM FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS, WHICHEVER IS GREATER.

10. Indemnification

You will indemnify and hold Playgrounds.com harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Services, or your violation of any third-party right.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, if your organization's subscription ends, or if continued provision of the Services becomes legally or technically impractical. You may stop using the Services and delete your account at any time.

Upon termination, the provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will continue to apply.

12. Modifications to the Services

We may modify, suspend, or discontinue the Services at any time. We will provide reasonable notice for material changes that affect paid features.

13. Modifications to These Terms

We may update these Terms from time to time. When we do, we will update the "Effective Date" above and, for material changes, notify you through the Services or by email. Continued use of the Services after changes take effect constitutes your acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles. Any dispute will be resolved in the state or federal courts located in Marion County, Indiana, and you consent to that jurisdiction.

15. Contact

Questions about these Terms? Contact us at:

NVB Playgrounds, Inc.
Email: legal@playgrounds.com
Mail: [BUSINESS MAILING ADDRESS PLACEHOLDER]